Notifications
FlowState tells you about changes to your account and tenant by email. Deal alerts go to Slack instead.
| Channel | What you get |
|---|---|
| Invitations, your data export, member and role changes, subscription and payment events, feature changes, HubSpot and Slack disconnects, the result of the first HubSpot sync, and warnings before a tenant is suspended or deleted. | |
| Slack | Overdue deal alerts and the Monday digest. See Slack notifications. |
Every notification belongs to a category. See Categories for the full list, who receives each one, and its label in the app.
Who receives what
| Categories | Recipients |
|---|---|
Account (account.*) | Only you. |
Tenant (tenant.*) | The tenant’s owner and admins. |
| HubSpot and Slack disconnects | Every active member of the tenant. |
| First HubSpot sync | Only the person who connected HubSpot. |
Organisation billing (org_billing.*) | The tenant’s owner and admins, and the organisation’s admins. |
You decide what you receive
Every category is on at first. You can turn any category off, for all your tenants or for one tenant, except four that are always on: invitations, your data export, and the two warnings before a tenant is suspended or deleted. See Manage preferences.
FlowState does not send the same notification twice: a repeated event within 7 days is sent only once.
Sender
All emails come from no-reply@flowstate.copebit.io. If they do not arrive, see
Troubleshooting. For your IT team:
Deliverability.