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IntegrationsHubSpotDisconnecting

Disconnecting HubSpot

Disconnect

You need the owner or admin role.

  1. Open Settings → Integrations → HubSpot.
  2. Click Disconnect. There is no confirmation step.

Result: FlowState shows HubSpot disconnected. and the page shows Connect HubSpot again. Everyone in the tenant gets an email that HubSpot was disconnected, unless they turned off the category HubSpot was disconnected.

With an AI assistant, use the MCP tool disconnect_hubspot(confirm="yes").

What changes

  • FlowState deletes its HubSpot authorisation and can no longer read or write your portal.
  • The daily HubSpot sync stops. The time you set under Settings → Schedules is kept.
  • HubSpot changes are ignored.
  • APN sync pauses. Settings → Integrations shows paused — HubSpot disconnected. Updates that are already in progress finish; no new ones start. AWS changes that arrive during the pause are not applied.

What is kept

  • The APN link of each deal. When you reconnect, FlowState continues where it stopped and does not create AWS opportunities again.
  • The APN properties in HubSpot, with their values.
  • Recent analysis results until they expire: the pipeline data after 1 day, the AI deal summaries after 8 days.
  • Usage already recorded for the current billing period.

Reconnect

  1. Open Settings → Integrations → HubSpot and click Connect HubSpot.
  2. Approve the app in HubSpot.

Result: the page shows connected again. The daily sync runs again at the time it had before. If there was no schedule yet, FlowState creates one at a random time between 01:00 and 05:45 UTC, when AI agent or Goals is on. APN sync resumes and catches up in both directions.

Reconnecting does not run Provision properties. The properties you created before are still in HubSpot. If you never created them, click Provision properties now.

Removing FlowState from HubSpot

A HubSpot Super Admin can uninstall the app in HubSpot under Settings → Integrations → Connected apps. FlowState notices this only at its next HubSpot request, which then fails. Until then Settings → Integrations → HubSpot still shows connected, and no email is sent. Click Disconnect in FlowState to update the status.

To remove everything:

  1. Uninstall the FlowState app in HubSpot.
  2. Optionally delete the flowstate_apn property group (see Custom properties). This deletes the APN values on every deal and cannot be undone.
Custom propertiesTroubleshooting